We’d love to hear from you!
Whether you have a question about one of our handmade products, need help with an order, or have something special in mind, we’re happy to help. Made by Zena is a small business, and we appreciate every person who takes the time to reach out.
Questions About Our Products?
Curious about our soaps, candles, ingredients, or fragrances? We’re happy to answer your questions and help you learn more about what we make. Because our products are handcrafted in small batches, availability may vary, and some of our most popular creations may sell out.
If you’re looking for a particular product that’s currently unavailable, feel free to ask about upcoming batches or preorder options.
Special Orders & Requests
Planning a holiday gift, special occasion, or looking for something specific? We’d love to hear your ideas! We welcome special order inquiries and will let you know what’s possible based on our ingredients, supplies, and production schedule.
Please remember that handmade products take time, especially our cold-process soaps, which require several weeks to cure. We encourage you to contact us early if you have a particular date in mind.
Questions About an Existing Order?
If you need assistance with an order, please include your order number and a brief description of your question or concern. This helps us review your request and respond with the information you need.
For information about delivery, returns, and damaged products, please review our Shipping & Returns Policy.
Get in Touch
Email: [email protected]
Website: madebyzena.com
You can also use the contact form below to send us a message directly.
Thank you for supporting Made by Zena. We’re excited to share what we’re creating and appreciate your interest in our growing handmade business.
Quality ingredients. Thoughtfully handmade. Affordably priced.
